We provide 12-month factory warranty for all mobile phones and tablets. As the products we carry are imported and thus not covered by the UK factory warranty, we will take care of all warranty claims with local factory warranty. All mobile phones and tablets are covered by warranty for 1 year from the day of purchase. Under warranty, we will repair or replace your device back to working condition. You will be required to ship your device to our Hong Kong location for servicing and cost of parts might be charged subject to terms & conditions of the respective factory warranty. If you device is damaged due to accident or general wear and tear, we can still assist you with repair but you will be responsible for the cost for return shipping, parts and labour.